Christina G.
Working with our Edge Retail Academy Advisors has been an incredible support to our business in all areas, such as human resources, inventory management and finance support. I highly recommend taking advantage of all they have to offer!
Carrie F.
I work with The Edge Retail Academy and I have been so pleased with my interaction with them. I find their experience and advice invaluable. They have assisted me with writing a new employee manual for our store, have consulted with me on every HR situation under the sun, and always go above and beyond when I ask for help. Most recently, my staff took the Caliper Personality Assessment, and they walked me through the results in a clear, easy-to-understand fashion. If I ever need a supporting document, a piece of training material, or even have an off-the-wall question, they respond quickly. In my many years of retail experience, I have never encountered such a capable, dependable and reliable company. They are a pleasure to work with, and they have helped us grow our store operations by leaps and bounds.
Valerie K.
"For over a decade, we've been relying on The Edge Retail Academy to help us grow our business, and we couldn't be more satisfied with the results. With their expert guidance and customized consulting services, we've been able to make data-driven decisions that have significantly improved our bottom line. The knowledgeable and professional consultant we've worked with over the years has been instrumental in helping us achieve our goals and thrive as a business. Thanks to The Edge Retail Academy, we no longer make decisions based solely on intuition, but rather have the solid numbers and data to support our choices. We highly recommend The Edge Retail Academy to any business looking to take their operations to the next level. This is the best investment you will ever make. If you think you can't afford it, you couldn't be more wrong. This is exactly the time you do need the Edge Retail Academy!
Sheryl T.
“Diamonds and Jewelry have been a part of our family DNA for over 100 years. We have had 4 generations of family living and breathing it daily, but when we finally took time to ask, “What are our dreams and goals for the next generation?”, we found The Edge Retail Academy Mentoring program absolutely invaluable. They have an ability to see with fresh eyes, give us suggestions based on inside industry knowledge, and guide us through decision making with professional expertise, as well as a sense of humor when needed! Over the course of this past year our Board meetings have become more frequent and more productive, as problems get resolved effectively, ideas get channeled into action items, and optimism fuels new energy and growth. We could not ask for anything more as we embark on our 2nd century!”
Megan C.
Having guidance from Edge Retail Academy advisors, who have direct experience in jewelry store operations is crucial. The advice, based on client, inventory, and financial data, coupled with an understanding of my goals, which is then put into action steps, has been key in my businesses growth. Our Business Advisor gives us detailed ‘how to’ advice, and actionable support to better run our store. They are supportive of our direction and give us tools that aid those goals. It’s empowering! The wealth of information is endless. I don’t need a cheerleader … I need guidance from someone who has more experience than myself! What a great tool for success!
Kristy S. & Linda M.
Over the last year, I have had the privilege of working closely with Edge Retail Academy (ERA). Their industry knowledge, combined with their personal approach makes ERA an exceptional asset to any business looking for growth and success. ERA's deep understanding of the jewelry industry and their knowledge has been invaluable. Whether it's human resource issues or pricing strategies, their expertise has guided us towards making informed decisions that have positively influenced many aspects of my family's business. We were able to reduce our aged inventory by seven figures in less than a year. This reduction has paid big benefits! I wholeheartedly recommend Edge Retail Academy to anyone seeking not just a consultant, but a true partner in their business journey.
Alan M. & Cody M.
The Edge Retail Academy leads us in the right direction through our Business Advisor and helps us grow our business by sharing and talking through different strategies. We have had great comfort, to be a part of this organization. When our server crashed and we lost all of our data, Edge Retail Academy was able to assist us in retrieving our lost information. We would definitely recommend the Edge Retail Academy.
Nathan R.
President
The Edge software is the best in the jewelry industry. When paired with the services of the Edge Retail Academy's (ERA) consulting, The Edge software becomes unparalleled. I have used The Edge Retail Academy's consulting services for the better part of 8 years and our store has never been so well tuned. Our ERA Advisor has given us the outlook from the 5,000 foot view, that our business needed. You don't know what you don't know and that's why it's imperative that every business has someone, like ERA is to us. They cover everything inside and outside the business. From best inventory practices, cash flow management, manager and employee training, and KPI reporting to managing your expectations. ERA does it all! ERA has taught me how to analyze data, deal with troubled employees, and why not to buy from that company, that only I love! But more importantly, ERA has been the friend that told me "no", when I really needed to hear it, even if I didn’t want to. An Advisor that unplugs from the emotional turmoil that can lead to a poor business decision, and tells the truth no matter the price ... That is rare in this world, and priceless to this jewelry store owner!
Marisa L.
We began working with Edge Retail Academy (ERA) as we were transitioning into ownership of our family business. Our ERA business mentor has been invaluable on so many levels. From getting our inventory to healthy levels, to advising on how to best reach our goals and put an actionable plan together, to working with us through the process of hiring new employees ... The list goes on. Whether it's one of our planned meetings or a spontaneous question or idea that pops up, our business mentor is there to support us and is 100% committed to the success of our business.
Dan L.
“I was so pleased when The Edge Retail Academy came out with an updated menu of services in their Business Academy, which enabled me to work one on one with any of their Business Advisors, based on their specialty. I have a main Business Advisor, but sometimes I need in depth, focused help on a single issue or challenge. If I need help with QuickBooks Integration I can speak with one business advisor. If I need an Open-to-Buy, I speak with a different business advisor. If I need some strategies with a financial statement review, I speak with their financial analyst business advisor. And the best part is, that it’s included in my monthly Business Academy fee! These added services have been given to me, which really make my monthly membership an even greater value. Expert help and consulting without the expert/consulting fees...It’s a no brainer!”
Natasha H.
We have been working with the Edge Retail Academy now for several years. It has been a tremendous asset to our business and that has shown on our bottom line. We now have a more solid plan around recruiting, hiring and compensation. We have deepened our relationships with our staff and created an environment where everyone is working toward a goal, and their compensation is more than covered due to the health of our business. We find that having consistent and attainable goals, keeps us less stressed and more focused, and we achieve them more often too! I have so much more to say, so please call me if you need a reference!
Jonathan Z.
For the past 7 years, the Edge Retail Academy has provided The Yellow Door with expert advisory (consulting) services to help with our inventory management, staffing, sales techniques, financial growth and retirement planning. Our long-time business advisor and coach, who ran two successful jewelry retail stores for over 20 years, regularly identifies insights for immediate action, allowing us the ability to work faster - and stay agile – and giving us a competitive edge in today’s quickly evolving retail landscape.
Cindi H.
What I love about The Edge Retail Academy: I love that they understand my business and know how to help me. I have hired coaches that are supposed to know how to run a business but let’s face it, Jewelry is different. I love that there is a team that works together with their own strengths and if one member does not know the answer to my problem someone on the team will and I get the help I need. I love that there are pretty graphs and reports that are mine. They pertain to my store with my data and its real information that they pull out of my system. I love that they love what they do. They are all really excited to see my business grow and help me to achieve my goals. I love that they are there with me side-by-side and keeping me accountable, giving me homework to do and a reasonable timeframe to do it. I love the communication I have will all of the team members of the Edge Retail Academy. Every single one makes me smile.
Deborah M.
Best resource available for businesses! Our Edge Retail Academy mentor is absolutely spot on with all the information we need from day to day. I'm convinced that we wouldn't be as successful as we are without the Edge Retail Academy! Thank you!
Stew B.
“I originally sat down with The Edge Retail Academy to discuss the possibility of closing my business. They requested I give them 18 months to see if they could help me turn things around. We are now completely out of debt, inventory is under control and I have money in the bank, and I owe it all to the Edge Retail Academy. Not sure where we’d be without our Edge Retail Academy consultant. Our business has doubled, and our profit is off the charts. The advice and encouragement I receive each month helps me keep the highs and lows in perspective. I can call on them at anytime with questions or issues. As the famous sneaker company said, “just do it”!
Brad H.
The Edge Retail Academy has been an invaluable source of information and guidance on every level of our business. From hiring to inventory control to employee management, our Business Advisor has been a tireless advocate. Concrete procedures and interpretation of data are stressed, all with the expressed goal of improving our bottom line.
Steve K.
I’m always looking to expand our retail knowledge base, so our store can operate more efficiently. But there is no handbook in the jewelry industry of best practices. This expertise is where Edge Retail Academy brings so much value to an independent retail jeweler. Our Edge Retail Academy Business Advisor keeps me focused on the most critical success factors and provides insights on how profitable retailers operate in these areas. In our case, we needed to maintain a lean and current inventory of top-selling products by liquidating obsolete inventory. Our Edge Retail Academy Business Advisor was able to demonstrate a philosophy of inventory management, that was different from our current practices, and which enabled us to re-use our resources in a more profitable way. Edge Retail Academy has been one of the most effective tools in our retail toolbox!
Bob & Theresa C.
We love what the Edge Retail Academy has done for us! Our Edge Retail Academy business advisor has helped us get so much more out of the Edge that we ever dreamed possible! They have helped us pull data from the Edge and helped us transform it into call to action strategies!